This course will be valuable for anyone who plans to manage a business or a not for profit organization that operates in highly competitive markets. Quality of goods and services and organization’s management has become a key ingredient for success in the business.
Quality Management
Course description
Learning Objectives
Upon successful completion of this course, participants will be able to:
- Understand and use quality management concepts
- Identify the key components of a quality management system
- Describe the factors that cause quality management systems to fail
- Understand principles of standardization and conformity assessment
- Develop a quality-centered approach to implement quality
Course Overview
- Introduction
- Organization and quality
- Where does quality begin?
- People and quality
- Quality assurance principles
What You Receive
- 76 PowerPoint Slides.
- 56 Page Participant Manual